Contact Philadelphia Office of Homeless Services

Thank you for contacting the City of Philadelphia, Office of Homeless Services. You can contact the Office of Homeless Services, Prevention, Diversion and Intake staff to discuss available homeless assistance programs. There are three ways to contact our staff:
  1. Complete an online form: https://phila.formstack.com/forms/contact_the_prevention_diversion_intake_unit
  2. Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions.
  3. Visit a City-funded intake center: https://www.phila.gov/services/property-lots-housing/buy-sell-or-rent-a-property/find-housing/find-emergency-housing/